MABC Blog

Chapter Six - Conflict Advantage - Val Edwards

"We Wish We Had Known: Everyday Tips from Consultants to Grow Your Business."

#Conflict Management
#Team Management

VAL EDWARDS, MLS, NBCT

P2G Consulting | Conflict Mediator and Team Developer
p2gconsulting.com / val@p2gconsulting.com

Despite experiencing conflict in virtually every meeting, the prevalent response is avoidance. Avoidance is an ineffective means of addressing conflict and is a missed opportunity to improve outcomes. Unacknowledged and unaddressed, conflict will fester. Equipping yourself to recognize and respond to conflict allows your team to take advantage of conflict to improve outcomes, spotting weaknesses while strengthening relationships.

      Advantageous conflict highlights the need for change. Meetings, widely disliked by leaders and team members alike, provide an entry point for addressing communally felt conflict. The characteristics of an unproductive meeting (eye rolling, heavy sighs) can be traced to unheard voices and unaddressed conflict. Facilitators unwittingly accelerate conflict by allowing team members to interrupt, go off topic, arrive unprepared or disengage. Meetings with thoughtfully managed conflict (inviting constructive dissent) allow innovative ideas to be harnessed.

      Participation determines the success and outcomes of a meeting; all who are present share in this responsibility. If you engage in avoidant or disruptive behaviors (multitasking, side conversations) you must take responsibility for an unproductive meeting. If you have a differing perspective to share in a meeting, employ constructive avenues for voicing your concerns. If a colleague disagrees with your contribution, explore their thinking rather than refute it. The result will be more thoroughly analyzed strategies and greater potential for success.

      Meetings themselves are not the cause of conflict. A dysfunctional culture results in discussions devolving into conflict. Constructive conversations rely on a culture of trust and collegial respect. It must be safe to dissent. Train team members to listen and consider the perspectives of others.

      Damage is done when conflict escalates, and the essential advantage of innovation and growth is lost. Welcoming constructive dissent and exploring differing perspectives drives change, having a positive impact on organizational outcomes. Conflict is innovative!

LEARN to RECOGNIZE the signs of conflict (eye rolls, heavy sighs, interrupting) and PLAN to RESPOND when you observe signs of conflict:

• ●      Script and practice a “call in.”
• ○          Address eye roller, for example: “I’m hoping you have input that will help us develop this project.”
• ○          Try not to directly challenge or refer to the eye roll or sigh. Be invitational.
• ○          Anticipate and practice – do not rely on a “heat of the moment” response.
• ○          Anticipate a range of reactions (adherence to refusal).
• ●      Avoid escalating conflict. A refusal to be called in is best addressed with a private conversation.
• ○          Example: “What was your reaction to the proposal shared at the meeting? Do you have concerns that should be heard?”
• ○          Never assume you understand a colleague’s motivations or intentions

Welcoming dissenting ideas provides an advantage when strategic weaknesses are revealed and addressed. Constructive conflict strengthens outcomes and moves the team beyond prescribed or perceived boundaries.

AVOID INHIBITING MISPERCEPTIONS:

• ●      Don’t be reluctant to engage. Inviting input does not obligate you to adopt all suggestions.
• ●      Hearing, acknowledging, discussing and PERHAPS adapting ideas and alternate solutions is a trust builder and team strengthener.

Relieve anxiety about addressing conflict by finding a small entry point and planning the first step forward. Continue to test, plan and evaluate. You will make inroads, transforming your meeting into a constructive conversation that will strengthen the team outcomes.

VAL EDWARDS

P2G Consulting (Pulling2Gether) reflects Val’s commitment to unify team members and achieve organizational goals. Drawing on several decades spent developing professional relationships, building teams and mentoring colleagues, Val focuses on addressing workplace conflict and removing barriers to team success.

Navigating conflict relies on a framework of structured conversations between two or more colleagues leading to resolution. The process allows participants to work through personal, emotional reactions in their professional conversations and lays the foundation for preventing conflict from escalating in the future. The advantage is a newly developed understanding and movement toward resolution, strengthened relationships and improved progress on organizational goals.

Team training nurtures individual professional growth, addresses conflict and supports strategic planning and execution. Guided team efforts lead to clearly communicated expectations and desired outcomes, as well as concrete action plans for moving forward.

Val has led a variety of successful teams, one of which won a national award for its collaborative work. Positions on several local, state and national association boards have provided Val with extensive experience in trust building, collaboration and professional growth. Always eager to learn, Val tests the transferability of her practice to effectively scale conflict navigation strategies in a myriad of industries and settings.

Connect with Val to get the Conflict Advantage to address collegial conflict and move your organization’s teams toward a culture of trust and innovation.

Chapter Five - Starting Over From The Middle - Nancy Depcik

"We Wish We Had Known: Everyday Tips from Consultants to Grow Your Business."

NANCY DEPCIK

Unshakable Success
Professional Speaker and Communication Skills Coach

www.NancyDepcik.com / ndepcik@gmail.com

We’ve all experienced it. We’ve all faced challenges that have stopped us in our tracks and changed our lives forever. Maybe it was a halted career, lost love, health scare or something else. One thing is for certain, though. In order to survive, we have to find a way to pick ourselves up, dust ourselves off and start all over again.

      So many times, I’ve heard people say: “I feel like I’m back to square one.” If you have ever felt like this, I encourage you to STOP, turn around and see how far you’ve come. With each challenge you have survived, you’ve learned lessons that have made you stronger and helped you bounce back sooner.

      This is especially true if you are starting your own business. At times it can be scary and difficult, and we begin to doubt ourselves. Where do I begin? Am I strong enough, smart enough, tough enough to make this work?

      Well, if these thoughts creep into your psyche, I encourage you to think about all the challenges you have survived in the past.   With each one you have gained experience and knowledge that you can draw upon. You are no longer starting from square one but are actually STARTING FROM THE MIDDLE.   You have learned to be resilient and will grow from your past experiences.

      One tricky thing about resilience, though. It does not come in a one-size-fits-all package. You won’t find a magic formula or a road map telling you when you have arrived at some resemblance of normalcy.

      Just like we all have different personalities, we all follow different resiliency paths. Some of us adjust quickly to the circumstances that surround us. We start a new business, develop new habits and change directions.

      Others find it more difficult, feeling like they can’t handle one more change. They struggle to adapt. That does not mean they are not resilient; they just need more time, more patience and more support.

      No matter what your resiliency style is, just know that everyone moves at their own pace. There is no right or wrong. Sometimes we are stuck, feeling confused and crummy. That’s OK. Embrace it and learn from it. Just be sure that when this happens, you recognize that this is a place you only want to visit -- don’t stay too long.

      Give yourself some time, surround yourself with supportive people, and you will begin to move forward once again. Draw on the strengths you’ve already developed over the years. These are the same strengths that have helped you succeed in the past. With a few changes and a willingness to learn, take your position FROM THE MIDDLE and start again.

      Remember, whenever you are faced with challenges, you are definitely not the same person you were when you first started your journey. Because of that, you cannot go back to the same place you came from. Your experiences have made you smarter, stronger and more resilient than ever before. Mostly, you know that you can survive the hiccups in your life because you have overcome them in the past and nothing can stop you now.

      Hopefully, the next time life throws you a curve, you will remember to stop, take a deep breath, acknowledge all you have accomplished, and begin again – this time FROM THE MIDDLE.

One of our best opportunities to share the expertise of MABC has been our #1 Best Selling book.

We Wish We Had Known was published in November 2021. We've sold 345 copies!

It's time to do it again!

As of August 2023, all members are eligible to write their best tip for our second volume. The first 30 members who sign on will be included in this volume. Whether you were in the first volume and have another idea, or if you're new to MABC, you are welcome to contribute. If you're thinking about joining MABC…wow! Please do it now!

Ready to commit? Please sign the commitment letter below and send to maryhelenconroy@gmail.com.

Action Dates:

• August 1: All commitment Letters are due.
• September: MABC meeting will talk about how to write up tips and tricks.
• October 1: All three pages are due!
• October 31: We press "publish."
• November 9: Formal launch date for the MABC book
  

Be an author! Share your expertise with the world through MABC!

GOALS:

• MABC known to a wider audience

• Share and applaud individual and collective expertise

• Co-author a book

WRITING:

• Theme: Smarter not harder, one focused tip in your area of expertise

• Teaching and learning text – Info, Explore, Create, Share format

• Page 1 - pain point and tip (250 words – double spaced)

• Page 2 – action to do, examples (250 words – double spaced)

• Page 3 – bio, company (250 words – double spaced)

INVESTMENT:

• No individual financial cost.

• All proceeds will go to MABC.

• Co-authored, but MABC will be registered owner.

• Time and expertise contributions are expected from all participants.

Signature: _________________________                 Date: _______________

Print: _____________________________

Chapter Title:___________________________________________________

Topic Category:___________________________________________________

https://youtu.be/zlDmYkeQpVQ Elon Musk On Success

There are many pathways to success.  Making a commitment to yourself, your career and your customers requires dedication and commitment.  What are you committed to?  At what level?

"We Wish We Had Known: Everyday Tips from Consultants to Grow Your Business.

Stop Telling, Start Teaching"

HEATHER vonOESEN DEAN, M.ED., NBPT

Creative Across the Curriculum, LLC
Founder, President

creativeacrossthecurriculum.com  heatherdean@creativeacrossthecurriculum.com

Most consultants are hired to solve a problem, address a pain point, or improve the current outcome. This type of guidance requires more than tell’em what you’re gonna tell’em; tell’em; and tell’em what ya told’em. It requires teaching them to make lasting change rather than a band-aid, short-term solution.

      The first step to Taking a Teaching Approach in your business is to identify the INFO that the client does not currently have. What do you want them to know or be able to do that they do not know or cannot do yet? Be specific here. Identify the exact facts, detailed tasks or new process to be taught. Break down each fact into the key vocabulary terms, the smallest portion of each task, and sequentially order each step. Be as clear and concise as possible. You might think the information seems elementary or obvious, but the client does not possess your expertise. It will be new to them, and their understanding of this knowledge will be crucial to their long-term business success.

      INFO REFLECTION: Think about an upcoming meeting. Write down what they need to know. Define each key word and how it is successfully used. Write down what not to do and the problem it creates. Write any tiny detail clients unintentionally miss or skip.

      The second step to Taking a Teaching Approach is to allow the client to EXPLORE. This is where you select a real-life example or experience for the client to see this INFO in action. This step shifts the factual learning to real-world application. Clients should hear powerful professional stories of your own failed/successful attempts, or testimonials from previous clients who now apply this INFO in their own practice, or experience simulation opportunities to use the new knowledge/skill in low-risk situations.

      EXPLORE REFLECTION: Building from the INFO REFLECTION, create a before/after visual or chart. Write down the who, what, where, when, and why this INFO worked.  

      The third step to Taking a Teaching Approach is to allow the client to CREATE. This step includes your professional analysis on how this new knowledge/skill could successfully be used in their specific work. With each creative suggestion the client is encouraged to evaluate these possibilities to select where to start. Implementing smaller individual changes to their daily work life builds buy-in and motivates the learner to continue as they experience success. As more individuals apply their new knowledge/skill in useful and meaningful ways, the professionals begin to own the INFO rather than just following directions.

      CREATE REFLECTION: Continue building on these REFLECTIONS, and list the best-case, worst-case, outlandish, individual, small group and companywide scenarios where this INFO could be used in the short- and long-term.

      The final step to Taking a Teaching Approach is to SHARE. This is a crucial step in a learning process, and it involves the teacher being present along the journey to listen and mentor. Designing specific opportunities and setting the expectation for learners to SHARE questions, updates and risk stories with you, pushes the experience to the highest levels of teaching and learning. During this time consultants can quickly identify misconceptions, provide expert tailored advice, and assess clients on the continuum of understanding. Those clients that are ready to move on to the next steps can do so; those that need a quick reteach can receive it; and those that are floundering or resisting can be given mentoring to bring them along.

      SHARE REFLECTION: Finally, make a list of predictable pitfalls or blockades connected to using this INFO. Predict additional confusing key words/concepts and common misconceptions. Develop tools or techniques to support these: If client struggles with ___, then I can give them ___. Track clients’ needs, tools provided and growth.

HEATHER vonOESEN DEAN

Taking a Teaching Approach [INFO, EXPLORE, CREATE, SHARE ] encourages the client to invest in their own professional knowledge, increases motivation and satisfaction with the learning experience, and allows for deeper understanding of work skills needed for business success. If you are interested in attending the three-part workshop series, head to:

Taking a Teaching Approach Business Workshop (creativeacrossthecurriculum.com)
to learn more, to find dates/times, and to register!

Creative Across the Curriculum, LLC offers educational and curriculum design support to business professionals to create or improve the quality of their trainings for their employees or clients. Heather’s methodology focuses on allowing the learner to take risks, think creatively, problem solve and integrate ideas. Heather has over 20 years of teaching experience with a B.A. in studio art/art history, a master’s in education, and currently holds her National Board Professional Teaching Certificate.

"We Wish We Had Known: Everyday Tips from Consultants to Grow Your Business."

Chapter Three - A Business Plan: 50 Cups of Coffee - Mary Helen Conroy

MARY HELEN CONROY
Life’s a Daring Adventure
Chief Creative Officer
LifesaDaringAdventure.com / maryhelenconroy@gmail.com

I had my first cup of coffee on our senior class ski trip. If you asked for coffee, it was refilled for free rather than ordering the more costly hot chocolate. Coffee became a staple, and those who know me think that there’s an IV attached to my veins. I can drink it at 10 p.m. and sleep like a baby.

      When my career life ended, I set out living my new business’s name, “Life is a Daring Adventure, and you’re not done yet!” I was starting over. I was at an age some considered retiring.

However, not being done yet, meant I needed a way to begin again. It’s hard creating a coaching consultant business when you don’t have a huge mailing list or contacts. So, for my business plan, I began my 50 cups of coffee challenge.

      This 50-cup advice has been around for a while. In “What Color is Your Parachute,” 50 cups of informational interviewing can get you a job. Mark Susterhas a whole list of reasons why 50-cup challenges work from recruiting to finding venture capital.

      For me it was taking a positive step to meeting folks.

      For one year I would invite folks for a cuppa. Folks I met at networking groups, folks referred to me, folks I met almost on the street accepted my invitation. I wasn’t looking for work per se, I wanted to meet them and learn how they created their lives. Their personal and professional lives fueled me with passion. They shared their joys and sorrows, their wins and losses with me. Seven years later I still invite folks to have a cup and keep me and my business alive, even virtually.

      Whatever your reason, consider adding 50 cups to your business plan. You just might be amazed at what a strong brew might add.

 

“You will be the same person in five years as you are today, except for the people you meet and the books you read.”

Charlie Jones

      Consultants need to meet people. Mostly consultants need to listen. If our life is measured by the books and the people we cherish every day, then mine is indeed rich, like a Kenyan AA extra bold. What’s yours? Let’s have coffee and chat!

Take notes.

      Cups of coffee become a vehicle for contacts, ideas, dreams. I would ask three questions with all my cups. The answers taught me about resilience, learning and making my life and my business important.

• o   How did you begin?
• o   What was your biggest challenge?
• o   What did you learn?

Look for approaches rather than answers

      As you chat, look not only on how they answered their problem, investigate their approach. Did they use a team? What resources do they recommend? How did they face their hardest war story? Learning 50 different approaches to dealing with issues will make you an amazing consultant.

Don’t sell. Don’t ask for anything.

      Consultants are experts at giving advice. Over coffee, just listen and understand. Over coffee, absorb the gifts that are coming to you. Discover that everyone has a unique perspective and something to offer…even tea drinkers. Looking forward to meeting you!

MARY HELEN CONROY

Mary Helen Conroy, Chief Creative Officer of Life’s a Daring Adventure, is the bestselling author of “The Amazing Itty-bitty Retirement Book.” She is well known for her ability to inspire anyone to continue their dreams, regardless of the number of candles on their cake. Her life coaching signature program of Review, Retreat and ReInvent has assisted countless clients in recreating their lives.

Her own reinventions include a career as a public library administrator, a sales executive for the publication Women in Higher Education and adjunct professor for Cardinal Stritch University in the areas of team and change management. Mary Helen has been a sought-after keynote and workshop speaker. Her pandemic reinvention included becoming a publisher to two best-selling books. She holds a master’s in library science and is ABD in the area of adult education.

Meet Mary Helen and be ready to be inspired to (re)ignite your dreams and passions and discover how to live a life of daring adventure. Regardless of what she’s working on, her goal is to remind folks that life is a daring adventure and they're not done yet!

If you would like to purchase a copy of We Wish We Had Known - Everyday Tips from Consultants to Grown Your Business  click here.

For the 9th year in a row, InBusiness Magazine has recognized Tingalls Graphic Design as one of Madison’s most outstanding website development companies. Finalists are chosen by fill-in-the-blank majority vote by Madison executives, business owners, and community leaders, representing the best-of-the-best of the Madison business community.

Serving local businesses in their 23rd year, Tingalls Graphic Design has now helped over 1,300 small businesses, non-profits, and startups revitalize and rebrand their company’s logo, website design, and branding. Separating itself through its quick turnaround time, creative marketing solutions, and clear communication, Tingalls continues to provide top-notch service to local businesses.

Under the direction and leadership of Tara Ingalls, the owner and founder of Tingalls, the company continues to innovate in its marketing offerings, helping companies in a variety of ways. “We are so honored to be recognized for our Website Development services for our 9th year in a row. My firm offers a stress-free, creative website design process married with high-end professional copywriting. This helps our clients not only be found but also convert visitors to leads.”

One local business owner who hired Tingalls in 2022 was Wesley Morgan, the founder of Spoken Frame Media, who said, “We worked with Tingalls on a website for our video production company. The reason we chose Tingalls was because we wanted a website that was customized to clearly communicate our services and values. Tingalls delivered. With great communication and turnaround time we were able to get just the website we were looking for. Something that excited us from the beginning was the custom icon designs their designers created for each page. I would definitely recommend working with Tingalls for any of your website or graphic design needs.”

The entire Tingalls team would like to thank all of their colleagues and business executives who voted in InBusiness’s Executive Choice Awards.

A portion of Tingalls’ full portfolio can be viewed at tingalls.com

For additional information, contact:
Tara Ingalls, Owner, Tingalls Graphic Design, LLC
office: 608-268-5525 cell: 608-225-5525
2939 S Fish Hatchery Rd, Ste 100, Madison, WI 53711
tara@tingalls.com www.tingalls.com

You’ve been taxiing on the tarmac and you’re finally cleared for take-off! But gaining momentum for your business is harder than you thought. 

      According to Forbes, Americans see between 4,000 and 10,000 ads per day. That’s a lot of messages blowing around. The whirlwind of marketing channels and media can make any business owner reach for the eject button before leaving the ground. How do you get your customers to notice you in this storm of content? If you are consistent in your communications, and they land with your target audience, you’ll gain recognition and ascend.

     You can get to cruising altitude and breeze through marketing communications with a brand book – a navigational tool with a collection of waypoints that help you reach your destination. This important document explains who you are as a business and how you present your brand internally and externally. 

      Brand books provide the guidance needed to implement and uphold a strong brand. A brand is not just your logo; it’s the all-encompassing identity of your organization. It’s what you look like, sound like and dance like (well, maybe not, but it could!). All of these brand attributes are recorded in your brand book to ensure consistency across all your channels.

      Brand books help you and your staff with small marketing tasks and big business decisions. If you are trying to think about what to write for your next Facebook post, it offers inspiration. If you want to use a different font (we all want to) go back to the brand book and think, “will this help or hurt my brand?” (It will usually hurt it.) 

      Whenever you’re faced with a big business decision, reread your mission, vision and values and consider if they are in line with your guiding statements and principles.

      If you’re not convinced that consistency and a strong brand is key to accelerating your business and taking flight, here are a few more reasons.

·   Consistent branding across all channels increases revenue by 23% - Forbes

·   Eight out of 10 investors want the companies they invest in to have a strong brand - The Chartered Institute of Marketing

·   Brand color improves recognition by up to 80% - Forbes

• ·   A strong brand that is consistently represented both internally and externally can decrease hiring costs by 43%. - LinkedIn Talent Blog

Here are 10 brand elements to get your brand book started:

·        Mission

–   Your mission is what you are setting out to accomplish daily.

·        Vision

–   Your vision is why you are doing it and how you want to make an impact. 

·        Values

–   Your values are your guiding principles. 

·        Who you are

–   Your business history and why your business came to be.

·        Character traits you want your employees to show and your customers to experience

·        Logos and acceptable versions

·        Brand colors 

·        Brand fonts 

·        Brand voice

·        Examples of acceptable graphics or photos 

   

MARY JANE CONNOR

Mary Jane Connor is a partner and creative director at Bizzy Bizzy. She is a creative adventurer whose primary goal in life is to do good work and have fun doing it. A true extrovert, she is energized by meeting and collaborating with people. With graduate research in global visual communications and over a decade of experience in marketing at small and large businesses and nonprofits, she offers creative concepts that consider a broad range of perspectives. Areas of expertise include brand development, brand identity, graphic design and website design. 

Bizzy Bizzy is a creative agency whose high-energy signature services include the 1 Day® Website and the 1 Day® Branding, designed specifically for founders of fast-growing companies who want to accelerate their brands. Our team works in real time with you, using our innovative tools and collaborative process to help you launch your big ideas. 

Writing for the book

NAME YOUR TIP

Why is your tip important?

If you’ve not done so, read the 2021 edition of What We Wish We Had Known. Look at the author’s tip and how they created their idea. It’s a great way to give yourself a way to address your tip for the 2023 edition.

Pretend you’re sitting with a colleague, and they ask you why you think your tip idea is important to being a consultant.

1. Is there a short story (case study) when you discovered this tip?

• 2.     Talk about the pain point(s) of how you solved a client’s problem with your tip.

1. What did your tip do for your client? – save them money, inspire them, give them a new perspective?

How to start: Write your thoughts about your tip down. Use a personal casual tone. You want to engage your reader to learn more about what you’ve learned.

Use short sentences. Make short paragraphs. Most folks are skim readers and so make it easy for the reader to learn from you. This is more a book of quick ideas rather than a textbook. Notice what this page looks like. Easy to follow, easy to read, easy to learn about the tip.

Each page will have UP TO 250 words. Check “Review”-Word count to check your length. Use Arial 12pt for your document.

Action Steps and Resources

What are some quick ideas that the reader could put into action regarding your tip?

You can do two or three different expanded action tips from your tip always followed by bullet points.

• ·       The point is it’s harder to read sentences that are not preceded by a bullet point. This book is all about ease of reading.

Do you have a resource or two that you feel really would help the reader further use your tip?

If you use a website, please put the whole address in. Remember folks will be reading the book. We’ll also have an e-book where they can link to your resource.

• Your Next Action

You’ve written your two pages. Let them sit overnight. Give it to your family or share with one of the MABC members. Get their feedback. Revise. Let it sit.

When completed, please email to Mary Helen at maryhelenconroy@gmail.com

Congrats! You’re an author!!!

About YOU

This section is all about you. Our book will be a directory of MABC members sharing our expertise. We want readers to say, “Wow! I have to contact this person”.

Short Bio

What would your elevator pitch be to a new client? What are your superpowers as a consultant? What are your credentials? Think of how someone might introduce you to a group, what would they say?

Short Business Description

What makes your business unique? What do you provide for clients? How long have you been in business? Do you have a short testimonial you’d like to include?

• Contact Info
• How would you like folks to reach out to you? Web address/LinkedIn address/email/phone?
• Head Shot Picture/LOGO
• Send with your text a picture you’d like included. Please save your image at 300 DPI (dots per inch) or higher.

One of our best opportunities to share the expertise of MABC has been our #1 Best Selling book.

We Wish We Had Known was published in November 2021. We've sold 345 copies!

It's time to do it again!

As of August 2023, all members are eligible to write their best tip for our second volume. The first 30 members who sign on will be included in this volume. Whether you were in the first volume and have another idea, or if you're new to MABC, you are welcome to contribute. If you're thinking about joining MABC…wow! Please do it now!

Ready to commit? Please sign the commitment letter below and send to maryhelenconroy@gmail.com.

Action Dates:

• August 1: All commitment Letters are due.
• September: MABC meeting will talk about how to write up tips and tricks.
• October 1: All three pages are due!
• October 31: We press "publish."
• November 9: Formal launch date for the MABC book
  

Be an author! Share your expertise with the world through MABC!

GOALS:

• MABC known to a wider audience

• Share and applaud individual and collective expertise

• Co-author a book

WRITING:

• Theme: Smarter not harder, one focused tip in your area of expertise

• Teaching and learning text – Info, Explore, Create, Share format

• Page 1 - pain point and tip (250 words – double spaced)

• Page 2 – action to do, examples (250 words – double spaced)

• Page 3 – bio, company (250 words – double spaced)

INVESTMENT:

• No individual financial cost.

• All proceeds will go to MABC.

• Co-authored, but MABC will be registered owner.

• Time and expertise contributions are expected from all participants.

Signature: _________________________ ________                 Date: _______________ ___

Print: ____________________ ______________